Sales Policy |
If you have any questions, please call us before ordering online.
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| Shipping Information: |
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The freight company is only responsible for delivering the boat to your address.
Please be sure you have adequate help to unload your new boat.
Most freight company drivers will assist in unloading, but it is not required that they do so.
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| Shipping Damage: |
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Please inspect your boat carefully on arrival !
If the boat is damaged, REFUSE to accept it from the carrier.
Inspection of the goods must be performed BEFORE signing for delivery.
Your signature on the Bill of Lading constitutes
acceptance of the goods "as is" and will prevent any claims.
Inspect before you sign.
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| Cancellations: |
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You may cancel within 24 hours from time of order without a problem. Any order in transit that is cancelled
or refused will be charged a 25% restocking fee in addition to all shipping, handling and freight charges.
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| Returns: |
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Please DO NOT return any product that you have ordered without contacting us.
Many products ship direct from the manufacturer and often need to be returned to a specific warehouse.
These warehouses will refuse deliveries that are not properly marked and documented.
Returns are categorized below and acceptance is subject to the following conditions:
a) Return requests must be made within seven days of receiving the product.
b) The product must be in original condition and undamaged.
c) The product must be packaged to avoid damage in shipment.
d) You pay the freight charges (both ways) and a restocking fee.
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| I) Wrong Product Shipped: |
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If we or the manufacturer made a mistake/error (it does rarely happen) and ship the wrong product,
we will ship you the correct product and pay the shipping costs to have the wrong product returned.
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| 2) Ordered Wrong: |
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If you made an error and ordered the wrong item and wish to return the product,
please contact us within seven days of receiving the product. Returned parts must be in
original undamaged condition.
Shipping and handling charges will not refunded. You are responsible for return shipping along with
any shipping / handling charges for replacment items.
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| 3) Unwanted Boat: |
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If you decide within 7 days of receiving your boat that you don't want to keep it, you may return it subject to the following:
a) The boat must be new and undamaged.
b) You must re-wrap the boat in the original shipping material or equivalent.
c) You pay the freight charges and a restocking fee (10%-20% depending on the manufacturer).
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| Sales Policy Modifications: |
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We may revise these Terms at any time without notice.
Any revision or modification of the Terms will be effective immediately upon posting of the revision or modification.
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| Pricing Error: |
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We reserve the right to cancel any order that is incorrectly priced due to typographical or other error.
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